2 go Visa
The Visa Card - to go. Buy one at a gas station or convenience store near you, and get going with Visa.Product Page
The MasterCard for the Internet. Secure, convenient, and custom-tailored for use on the web.Product Page
Service Team Contact Information
Answers to the most frequently asked questions are available on the Help/FAQ page. If you have any further questions, please contact our service team for support.
Our service team is available every day from 7AM until 1AM, Central European Time. Please note that we will discuss account/card matters only with the account holder for security reasons. Please have the following information ready to identify yourself when talking to our service team:
- Your mobile phone number
- The answer to your security question
For security reasons we will only be able to answer your questions regarding your account once your identification details have been verified.
Help via e-mail
The Wirecard Bank AG service team is happy to answer any inquiries regarding your Wirecard account.
Contact us under firstname.lastname@example.org
Help via Phone
If you have any urgent questions and did not find an appropriate answer on our Help/FAQ page, please contact our service team by phone.
You can contact us at +49 (0)30 300 110 400 (charges may apply)
Blocking your Account/Card
In order to have your account/your MasterCard blocked, please call our toll-free international emergency number: 00800 94 73 22 70